Help & Support
Questions, problems or feedback? We're here to help.
Contact us
Email [email protected] with your question, a problem with the app or website, or feedback. Include the email address on your account so we can find it. We read every message.
Frequently asked questions
What is Ndi b'anyi?
Ndi b'anyi is a place for communities in South East Nigeria to discuss development, turn important conversations into Issues, and follow progress until the work is done.
How do I start a Discussion?
Sign in, then tap Start a Discussion. Give it a clear title, describe the problem or idea, choose the place it affects and add a few tags.
How does a Discussion become an Issue?
Anyone can nominate a Discussion they think needs action. Moderators review nominations, and the strongest are promoted to Issues and assigned to a person or organisation who can move them forward. Each Issue shows its status, from Backlog to Launched.
I can't sign in
If you signed up with email, use Forgot password on the sign-in screen to get a reset link. If you signed up with Google or Apple, use the same button again. Still stuck? Email us from the address on your account.
How do I report a discussion or comment?
Open the ⋯ menu on the discussion or comment and choose Report. Reports are private, and moderators review every one.
How do I block someone?
Open the ⋯ menu on their discussion or comment and choose Block. You won't see their discussions or comments, and they won't be notified. You can unblock people anytime in Settings.
What does the verified badge mean?
It means we've confirmed the person is associated with the organisation shown. It is not an endorsement.
How do I delete my account?
Go to Profile → Settings → Delete account, in the app or on the website. This permanently deletes your account. Your discussions and comments stay, credited to "Deleted user". If you can't sign in, email us from the address on your account and we'll delete it for you.